Frequently Asked Questions
What types of fragrances do you carry?
We carry inspired Arabian and international fragrances, including oud-based, floral, oriental, and fresh scents. Our collection includes both niche luxury brands and popular mainstream perfumes.
Are your products 100% inspired?
Yes. All products at Arabiva Fragrances are 100% inspired, sourced directly from authorized distributors and manufacturers. We guarantee inspiredity on every bottle.
Do you offer free shipping?
We offer free shipping on qualifying orders. Please check our Delivery Information page for current shipping rates and conditions.
Can I return or exchange a product?
We accept returns on unopened, unused products within 14 days of purchase. Opened products cannot be returned for hygiene reasons. Contact our customer service team to initiate a return.
How long does delivery take?
Standard delivery takes 3-5 business days within Kuwait. International shipping times vary by destination. Express options are available at checkout.
Do you ship internationally?
Yes, we ship to GCC countries and internationally. Shipping costs and delivery times vary by location.
How do I track my order?
Once your order ships, you will receive a tracking number via email to track your shipment.
How do I contact customer support?
Reach us via the Contact Us page, by email, or through our social media channels. We respond within 24 hours.